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Search our help library — 44 answered questions across 8 topics.

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Getting Started
5 questions
What is SCHOLAREA?

SCHOLAREA is an AI-powered academic platform built for university students worldwide. It combines a searchable library of past exam questions, an AI Tutor powered by Google Gemini, document translation, smart flashcards, study groups, daily quizzes, exam prediction, and a student community — all in one place. It is free to use with optional Premium features.

How do I create an account?

Click "Get Started Free" on the homepage or visit scholarea.com/pages/login.php?register=true. You can sign up with your email address or use Google Sign-In for instant access. No credit card is required for the free account.

Is SCHOLAREA free to use?

Yes. The core platform is free forever. You get 5 AI queries per day, 5 resource downloads per day, access to the full past question library, flashcards, study groups, forums, and daily quizzes at no cost. The Genius (Premium) plan unlocks unlimited AI queries, unlimited downloads, and advanced features.

Which universities and countries does SCHOLAREA support?

SCHOLAREA is international. We have deep content for Nigerian universities (FUD, ABU Zaria, UNILAG, and many more) and we are actively expanding to Indonesia, Ghana, Kenya, and other countries. The platform supports 20+ languages and 8 payment currencies. Even if your university is not yet in our library, you can still use the AI Tutor, flashcards, translation, quizzes, and community features.

How do I change my account language?

The AI Tutor responds in any language you type in — just write your question in Hausa, Yoruba, Igbo, French, Arabic, Bahasa Indonesia, or any supported language and it will reply in the same language. UI language settings are coming soon.

AI Tutor
6 questions
How does the AI Tutor work?

The AI Tutor is powered by Google Gemini 2.0 Flash. You can ask it any academic question by typing, uploading a photo of your notes or exam paper, attaching a document (PDF, Word), or recording a voice message. It explains concepts step by step, works through past questions with you, and adapts to your academic level. It is subject-aware — not a generic chatbot.

How many AI queries do I get per day?

Free accounts get 5 AI queries per day. Genius (Premium) accounts get unlimited queries. A "query" is one message you send to the AI Tutor. The counter resets every day at midnight.

Can the AI Tutor analyse my lecture notes or past questions?

Yes. You can upload images of handwritten notes, photos of past exam papers, or PDF/Word documents. The AI will read the content and explain, summarise, or answer questions about it. This works on both free and Premium accounts, though file uploads count toward your daily query limit.

Why did the AI give me a wrong answer?

AI systems including Gemini can sometimes make mistakes, especially on very specific local content, recent events, or highly technical calculations. Always cross-check critical academic information against your textbook or lecturer's notes. If the AI gives consistently wrong answers on a topic, please report it using the thumbs-down button inside the AI Tutor.

Can I use the AI Tutor to write my assignment for me?

SCHOLAREA AI is designed to help you understand and learn — not to do your work for you. Using AI to submit work that is not your own violates academic integrity policies at virtually every university. Use the AI Tutor to understand concepts, check your approach, and get explanations — but write your own work.

What languages does the AI Tutor support?

The AI Tutor supports 20+ languages including English, Hausa, Yoruba, Igbo, Arabic, French, Bahasa Indonesia, Swahili, Hindi, Spanish, Portuguese, German, Turkish, Urdu, Amharic, Bengali, Chinese, Japanese, Korean, and more. Just type in your language.

Genius (Premium)
7 questions
What does the Genius plan include?

Genius (Premium) gives you: unlimited AI Tutor queries, unlimited resource downloads, document upload to AI (images, PDFs, Word files), 50,000 character/day translation limit (vs 5,000 free), unlimited exam predictions, 1.5× credit multiplier on uploads, priority AI response speed, and an ad-free experience.

How much does Genius cost?

Genius is priced in your local currency. In Nigeria it is ₦3,000/month or ₦25,000/year (saving 30%). International pricing: $3.99/month or $31.99/year (USD). We also support GBP, EUR, KES, GHS, IDR, and INR at locally calibrated prices. Visit the Premium page for current pricing in your currency.

How do I pay? What payment methods are supported?

Nigerian students pay via Paystack — which supports card, bank transfer, USSD, and mobile money in Naira. International students pay via Stripe — which supports all major international credit and debit cards. We never store your card details; all payment processing happens on Paystack/Stripe servers.

Can I cancel my subscription anytime?

Yes, absolutely. No long-term contracts, no cancellation fees. Cancel with one click from your Profile settings. Your Premium access continues until the end of your current paid period.

How do I earn a free month of Genius?

Upload quality study resources to earn credits. 500 credits = 1 free month of Genius. You can track your credit balance on the Credits page. Additional credits are earned by completing daily quizzes, referring friends (100 credits per signup), and maintaining study streaks.

My payment succeeded but my account is still Free. What do I do?

This is almost always a webhook delivery delay. Wait 5 minutes and refresh your page — it usually resolves itself. If not, email founder@scholarea.com with your transaction reference number (from your bank or Paystack/Stripe receipt) and we will manually upgrade your account within 24 hours.

Do you offer discounts for students or universities?

The platform free tier is already designed for students. For university or institution-wide access, email partnerships@scholarea.com — we offer custom pricing for bulk/campus access that is significantly cheaper per student than individual plans.

Resources & Library
5 questions
How do I find past questions for my course?

Go to Resources, then filter by Resource Type → "Past Questions". Use the search bar to find your course code (e.g. MTH101, ENG201) or course name. You can also filter by university, department, and year. If your course is not listed, you can upload past questions yourself and earn credits.

How do I upload a resource?

Click "Upload Resource" from your dashboard or the Resources page. You can upload PDF, Word, PowerPoint, or image files up to 50MB. Fill in the title, course code, university, year, and type. All uploads are reviewed before being published. Once approved, you earn credits based on the quality and usefulness of the resource.

Who uploads the content on SCHOLAREA?

Content is uploaded by students sharing their own study materials — past questions they collected, lecture notes they took, handouts their lecturers gave them. We review every submission before it goes live. Uploaders must confirm they have the right to share the content and that it does not violate copyright.

Can I download resources on a free account?

Yes. Free accounts can download up to 5 resources per day. Genius (Premium) accounts get unlimited downloads. The download counter resets every day at midnight.

A resource I downloaded is wrong or incomplete. What should I do?

Use the "Report" button on the resource page to flag it. Our content team reviews reports within 48 hours. If you are the uploader and want to replace it with a corrected version, contact content@scholarea.com.

Account & Login
6 questions
I forgot my password. How do I reset it?

Click "Forgot Password" on the login page. Enter your email address and we will send you a reset link. The link expires after 1 hour. If you signed up with Google, you cannot set a password — use Google Sign-In instead.

Can I change my email address?

Yes. Go to Profile → Settings → Account Details. Enter your new email address and confirm with your current password. We will send a verification email to the new address.

How do I delete my account?

Go to Profile → Settings → Danger Zone → Delete Account. This permanently deletes your account, uploaded content, and all data. This action cannot be undone. If you are a Premium subscriber, cancel your subscription first to avoid being charged again.

Can I use SCHOLAREA on multiple devices?

Yes. Your account works on any device with a browser — phone, tablet, or computer. There is no device limit. Your study progress, AI conversations, flashcards, and downloads sync across devices automatically.

Someone else is using my account. What do I do?

Immediately go to Profile → Settings → Security → Sign Out All Devices, then change your password. If you cannot access your account, email founder@scholarea.com with your registered email address and we will help you recover it.

How do I change my profile picture?

Go to Profile → Edit Profile → click your avatar to upload a new photo. Supported formats: JPG, PNG, WebP. Maximum size: 5MB.

Credits & Rewards
4 questions
What are credits and how do they work?

Credits are SCHOLAREA's reward system. You earn credits by uploading resources, completing daily quizzes, maintaining study streaks, referring friends, and participating in the community. Credits can be redeemed for free months of Genius Premium (500 credits = 1 free month).

How do I earn credits?

Upload approved resources (50–200 credits depending on quality), complete the daily quiz (up to 50 credits), maintain a 7-day study streak (100 bonus credits), refer a friend who signs up (100 credits), refer a friend who upgrades to Premium (200 credits), participate in forums (5 credits per approved post).

Do credits expire?

No. Credits never expire and carry over indefinitely. You can accumulate them for as long as you like.

How do I redeem credits for Premium?

Go to Profile → Credits → Redeem. Once you have 500 credits, you can redeem them for 1 month of Genius Premium instantly. The Premium period stacks on top of any existing subscription.

Privacy & Safety
5 questions
Does SCHOLAREA store my AI conversations?

Yes — your AI Tutor conversation history is saved so you can reference it later. You can delete individual conversations or your entire history at any time from the AI Tutor settings. We do not use your conversations to train AI models.

Is my personal data shared with third parties?

We do not sell your data. We share data only with: Paystack/Stripe (payment processing), Google (if you use Google Sign-In), and our hosting provider. Full details are in our Privacy Policy. We do not share data with advertisers.

How does SCHOLAREA handle uploaded content?

Uploaded resources are reviewed by our content team before publication. Uploaded files are stored securely. You retain ownership of content you create — by uploading, you grant SCHOLAREA a license to host and share it with other students. See our Content Policy for details.

Is SCHOLAREA safe for students under 18?

SCHOLAREA is designed for university students (18+). If you are under 18, please have a parent or guardian review our Terms of Service before creating an account. We do not knowingly collect data from users under 13.

How do I report inappropriate content or a user?

Use the "Report" button on any resource, post, comment, or user profile. Reports are reviewed within 48 hours. For urgent safety concerns, email founder@scholarea.com directly.

Technical Issues
6 questions
The AI Tutor is not responding. What should I do?

First, check your internet connection. Then try refreshing the page. If the AI says "temporarily busy" or gives blank responses, this is usually a temporary overload on the AI service — wait 30 seconds and try again. If the problem persists for more than 10 minutes, email founder@scholarea.com.

I cannot upload a file. What formats are supported?

Supported formats: PDF, DOC, DOCX, PPT, PPTX, JPG, JPEG, PNG, WEBP, GIF. Maximum file size: 50MB. If your file is too large, compress it first using a free tool like ilovepdf.com (for PDFs) or compress-or-die.com (for images).

The page is loading very slowly on my phone.

SCHOLAREA is designed to work on 3G connections. Try: turning off auto-loading of images in Chrome settings, using Wi-Fi instead of mobile data, clearing your browser cache (Chrome: Settings → Privacy → Clear browsing data), or trying a different browser (Chrome or Firefox recommended).

My download is failing or the file is corrupted.

Try downloading again on a stable connection. If the file consistently fails, the resource may have been uploaded incorrectly — report it using the Report button. For large files (>10MB), use Wi-Fi rather than mobile data.

Google Sign-In is not working.

Make sure you are using a browser that supports Google Sign-In (Chrome, Firefox, Edge, Safari). If you see a "redirect_uri_mismatch" error, try signing in with your email and password instead. Clear your browser cookies and try again. Still stuck? Email founder@scholarea.com.

Which browsers and devices are supported?

SCHOLAREA works on Chrome, Firefox, Safari, and Edge — both mobile and desktop versions. We recommend keeping your browser updated. Internet Explorer is not supported. Android and iOS apps are planned for a future release.

Didn't find your answer?
Our support team reads every message personally and replies within 24 hours — usually much faster.